This paper reports progress of a SSHRC-funded research investigation that studies the factors affecting the success of digital literacy skills training offered by community-led organizations, such as public libraries, across Canada. The goal of the study is to identify best practices. The study also seeks to contribute to the theoretical understanding of digital literacy instruction led by community organizations. This paper reports preliminary results of the analysis of interviews with administrators and instructors from organizations in Canada which offer such training, as well as from interviews and surveys collected from people who took part in these organizations’ training activities.
Brian Detlor is Professor and Area Chair (Information Systems) at the DeGroote School of Business at McMaster University. Recent research interests pertain to digital literacy and digital storytelling.
Professor, Department of Information Science, University at Buffalo
Heidi Julien is a professor in the Department of Information Science at the University at Buffalo. Her research focuses on digital literacy and information behaviour. She is co-editor of The Information Literacy Framework: Case Studies of Successful Implementation (Rowman & Littlefield, 2020).